それにしても、
店員の客との話し方によってその店の質が分かるというかなんというか。
今日行ったとこは、
店員の言葉使いがなってない+対応がなってない=店がなってない
という等式がおれの頭の中で成立しました。
比べてみると、マクドとかってすごく店員のレベルは高いなぁと思います。
どこの店に行っても同じような受け答えが当たり前のようになされてますもんね。
もちろん柔軟な対応をすることは大事だと思います。
でも「注文を聞いてそれを客に出す」っていう、
ある意味では機械作業とも思える動作においては、
完璧にマニュアルにのっとるって言うのは、完璧な対応なのかも知れません。
飲食店で働いたこと無いおれが言うのもアレなんですけど!
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